Frequently Asked Questions
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1) What is the
address for mailing in my order?
If you click on
the Mail Order button, the address is shown in step 4
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2) Why is an
email address needed for ordering through PayPal?
You will be asked
to enter an email address that tells PayPal who to send your order to.
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3) How long will
my order take?
There are four things that contribute:
1) Time it takes for the order to get to us
2) Time it takes for your check to clear
3) Time it takes to process your order
4) Time it takes to ship it to you
(standard ground shipping could take up to 6 days)
The Mail Order method could take as long as 2-3
weeks..
The PayPal method really speeds up 1 and 2 (from days to minutes)., so expect
about a week with PayPal orders.
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4) Do I get a
discount for large orders?
Yes. See the
section labeled "Discounted
Pricing Available" on the page called "Ordering Information"
[
BACK ]
5) How do I
order?
Click on either
the PayPal or Mail Order button and follow the instructions.
[
BACK ]
6) What
information will I need to provide to complete my order?
- Number of CDs ordered
- Order total
- Your name
- Your shipping Address
- Your contact information: email address & phone number
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BACK ]
7) Can I track my
shipment?
If you order with
PayPal, a tracking email will be sent to you
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8) What are my
shipping options?
Expedited
shipping via FedEx, UPS, or US Postal Service. Email us at michael@nybakken.us
 for a quote.
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BACK ]
9) Can I ship to
locations outside of the continental US?
Yes. Email us at
michael@nybakken.us
 for a quote.
[
BACK ]
10) How do I get
in touch with Bob?
Email us at michael@nybakken.us
[
BACK ]
11) What if I
have trouble with this website?
If you wish to
take the time, please send an email to:
webmaster@bobnybakken.com
Give us a brief explanation of the problem, plus info about your browser and the
computer you are using. It can also be very helpful to us if you copy & paste
the URL (address) from the page in question. We apologize for any inconvenience
& thank you for your help.
[
BACK ]
12) How do I
contact you if I have trouble with my order?
Email us at michael@nybakken.us
[
BACK ]
13) How do I fill
out and print the mail-order form?
For Mac browsers
click and hold the mouse button to get the cursor drop-down menu, then select
print.
For PCs, right click to get the cursor drop-down menu, then select print.
[
BACK ]
14) I filled out
the mail-order form. Can I copy that information and paste it into PayPal?
Yes. Drag the
cursor across the form from beginning to end to select all the content. Go to
the Edit menu to select both copy and paste. Then paste the information into the
large form area labled "Note: (optional)".
[
BACK ]
15) Why don't you
get a shopping cart?
We are working on
that. We hope to have easier ordering in time for the release of the second CD.
[
BACK ]
16) Can I know
when my order is shipped?
Yes, if you order
with PayPal.
1) What is the
address for mailing in my order?
If you click on
the Mail Order button, the address is shown in step 4
2) Why is an
email address needed for ordering through PayPal?
You will be asked
to enter an email address that tells PayPal who to send your order to.
3) How long will
my order take?
There are four things that contribute:
1) Time it takes for the order to get to us
2) Time it takes for your check to clear
3) Time it takes to process your order
4) Time it takes to ship it to you
(standard ground shipping could take up to 6 days)
The Mail Order method could take as long as 2-3
weeks..
The PayPal method really speeds up 1 and 2 (from days to minutes)., so expect
about a week with PayPal orders.
4) Do I get a
discount for large orders?
Yes. See the
section labeled "Discounted Pricing
Available"
5) How do I
order?
Click on either
the PayPal or Mail Order button and follow the instructions.
6) What
information will I need to provide to complete my order?
- Number of CDs ordered
- Order total
- Your name
- Your shipping Address
- Your contact information: email address & phone number
7) Can I track my
shipment?
If you order with
PayPal, a tracking email will be sent to you
8) What are my
shipping options?
Expedited
shipping via FedEx, UPS, or US Postal Service. Email us at michael@nybakken.us
for a quote.
9) Can I ship to
locations outside of the continental US?
Yes. Email us at
michael@nybakken.us
for a quote.
10) How do I get
in touch with Bob?
Email us at michael@nybakken.us
11) What if I
have trouble with this website?
If you wish to
take the time, please send an email to:
webmaster@bobnybakken.com
Give us a brief explanation of the problem, plus info about your browser and the
computer you are using. It can also be very helpful to us if you copy & paste
the URL (address) from the page in question. We apologize for any inconvenience
& thank you for your help.
12) How do I
contact you if I have trouble with my order?
Email us at michael@nybakken.us
13) How do I fill
out and print the mail-order form?
For Mac browsers
click and hold the mouse button to get the cursor drop-down menu, then select
print.
For PCs, right click to get the cursor drop-down menu, then select print.
14) I filled out
the mail-order form. Can I copy that information and paste it into PayPal?
Yes. Drag the
cursor across the form from beginning to end to select all the content. Go to
the Edit menu to select both copy and paste. Then paste the information into the
large form area labeled "Note: (optional)".
15) Why don't you
get a shopping cart?
We are working on
that. We hope to have easier ordering in time for the release of the second CD.
16) Can I know
when my order is shipped?
Yes, if you order
with PayPal.
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